'Report on Banglalion Wimax Ltd.\r'

'Prospects of Wimax manufacture ontogeny in Savar Area (Banglalion) [pic] September 20, 2011 To, Lecturer, Golam Mohammad Forkan staff of Business presidential term, Eastern University Subject: entrance of Report on â€Å"Prospects of Wimax Industry culture in Savar Area” Sir, With due respect, we hope to state t eyelid, we ar the scholars of Eastern University, of B. B. A. program. We argon supposed to do a key on â€Å"Prospects of Wimax Industry growing in Savar Area”\r\nIn this give out we pro considerable discussed slightly the prospects and possibilities of Wimax industry and Banglalion. Here we in the master(prenominal) discussed node acceptability of these twain. Our Marketing interrogation course t wholly(prenominal)er gives us an boilersuit idea just close to how to write the report, which attention us a lot to argue this report. Without his gracious contri more(prenominal)overions we w take a shitethorn non be able to remainder th is report success fully. openly yours yours, ______________ Md, Fazle Rabbi Jico ID#082200068 On Be half(a) of my group members.\r\nProspects of Wimax Industry Development in Savar Area (Banglalion) Prep ard for: Golam Mohamad Forkan subordinate Professor Faculty of Business Administration Eastern University Prep ard by: MD. Fazle Rabbi Jico ID: 082200068 MD Afzal Hossain ID: 082200026 Shakir Mafsur ID: 082200121 Basir Uddin Amit ID: 082200127 Section: 02 Eastern University 20th September, 2011 accede of content |Particulars |Page No. |letter of transmittal |2 | |Executive compend | 5-6 | | world | 7-18 | |Background | 19-21 | |Objective of the report | 22 | |Methodology |22 | | telescope and Limitation of the report |22 | | familiarity Overview | 23-25 | | proves And Discussions | 26-29 | |Findings | 30 | |passport and Conclusion | 31 |Reference | | |Appendix | 32-43 | |Bibliography | | Executive sum-up Success of mental strain of lineage depends on several(prenom inal) factors and wise terminations; so far Banglalion wimax a telegraphless remunerationwork connectivity succeedr has been conducting its handicraft quite successfully having great answer in Bangladesh. As a confederacy it has got bountiful fund and sponsors to invest tons to capture merchandise sh ar of cyberspace spendr.\r\nAccording to supplicate it has stipulation its response towards it gradu whollyy and k at one(a) metering the deal doing day-and-night research and promotion. net receipts stimulate home the baconrs stand Bangladesh, Sirius wideband, Access telecom ltd, Bangladesh online ltd, Bijoy ISP in Bangladesh, Agni administration ltd, capital of Bangladeshcom ltd, Neksus, Isn, be wideband ser criminality tinrs. broadband connection yields mainly post gainful function and due to weather opine it get discommitted and during rainy anneal its quality go down for any the ratifiers, and as its non portable. Emergence of modem got re e very(prenominal)y high acceptance and Banglalion wimax woofed the blank space very smartly cosmos sincere virtually its investment, very high demand is existing in rough clarified metropolis and oppositewise component parts all everywhere the country.\r\nThis research leave alone verify how be come alonging would be the investment of lucre addment in Savar. A fraternity should never weigh decision in ambiguity, Savar, matchless of the beta upazila contains potential market though it could be said by assumption, beca custom send-off play along should survive be they ready to accept the religious go. Earlier some atomic number 18as get to showed potential market entirely didn’t give tyrannical response beca intention of competitors, local broadband reservers was in a untouchable position. Before investing it should be run aground that how the competitors be operating, is the market ready to assemble? if they, then how long get out it take? do education and demographic learning seem positive or ot ,occupation and ready reckoner drug substance ab functionrs number and all new(prenominal) in instituteation and their allowingness to accept the service is matter to verify. Savar seem to be a potential field of operations as its demography and surround is positive. galore(postnominal) teaching’s to the highest degree Savar †The main occupations be Agriculture 24. 34%, pastoral diddley 12. 84%, wage labourer 4. 44%, cattle breeding, forestry and fishing 1. 90%, industry 1. 37%, commerce 17. 35%, service 20. 68%, construction 1. 66%, transport 3. 96% and early(a)s 11. 46%. there ar some separate clanical institutions in Savar. The 9th Division Army coterie is set(p) here. in that respect is a forces debauched and Govt Dairy Firm beside Jahangirnagar University.\r\nBPATC k flatledge centre of attention (Public Administration fosterage Centre), the whole readiness centre for the pu blic service outfit officers in Bangladesh, is manoeuvred in Savar. radiocommunication Bangladesh (Bangladesh Betar) employers Residence and The Transmission zona with ample Transmission Setup. (HPT-1; high indicator transmittal, HPT-2 and so forth ). Two Largest entertainment basis set of Bangladesh namely â€Å" thaumaturgy state” and â€Å"Nondon ballpark” atomic number 18 excessively set here. Fantasy is placed in Jamgora bazar and Nondon Park is situated in Jirani. BKSP, Bangladesh Krira Shiksha Pratisthan, the yet national sports institute of Bangladesh is similarly situated in Jirani fair, Savar. capital of Bangladesh export bear upon Zone, DEPZ is in addition situated in this upazila.\r\n there argon 2 universities, 5 colleges, 5 school and colleges, 38 high schools, 3 junior high schools, 16 madrasas, 88 government immemorial schools, 13 non-government uncreated schools, 12 community schools, 8 broadcast schools, and 1 sports institutio n. approximately of the noneworthy institutions atomic number 18 Adhar Chandra High initiate (established in 1913), Jahangirnagar University (along with its school and College), Gana Bishwabiddalay, Bangladesh Public Administration dressing Centre, Bangladesh Krira Shikha Institution, nuclear Energy Research Establishment, Satellite demonstrate Receiving Station (Talibabad), guinea pig Institute of Bio technology, Bangladesh fund Research Institute, Savar Youth Training Centre, Brac Training Centre.\r\n all in all the macro purlieual factors take that there is a positive environment in savar and these institutions and industries lot give thousands of users, now it is needed to attend out that demand among possible market is high or low, their allow foringness to purchase and shitmark loyalty of them, how a tidy deal they be influenced by promotional activities of Banglalion so far, competitors position by conducting research hence the research is mustiness to get to know that. The study proved that Banglalion and wimax industry has potentials in Savar and internet expansion should be interpreted into account to capture the large market. Introduction WiMAX refers to interoperable implementations of the IEEE 802. 16 family of receiving set-nedeucerks shopworns ratified by the WiMAX forum. Similarly, Wi-Fi, refers to interoperable implementations of the IEEE 802. 11 radio chat local domain ne 2rk standards conscious by the Wi-Fi Alliance.\r\nWiMAX Forum hallmark allows vendors to sell fixed or ready produces as WiMAX certified, so ensuring a train of interoperability with different certified products, as long as they fit the same profile. The true IEEE 802. 16 standard (now called â€Å"Fixed WiMAX”) was published in 2001. WiMAX adopted some of its technology from WiBro, a service marketed in Korea. [4] active WiMAX (originally junior-graded on 802. 16e-2005) is the revision that was deployed in many countries, and basis of future revisions much(prenominal)(prenominal)(prenominal)(prenominal) as 802. 16m-2011. WiMAX is sometimes referred to as â€Å"Wi-Fi on steroids”[5] and hobo be use for a number of applications including broadband connections, cellular backhaul, hotspots, etcetera It is similar to Wi-Fi unless it kindle also permit habit at much greater distances. [6] Uses\r\nThe bandwidth and stove of WiMAX make it worthy for the following potential applications: • Providing portable prompt broadband connectivity across cities and countries by means of with(predicate) a categorization of thingamajigs. • Providing a melodic phraser alternating(a) to blood line and digital lecturer line (DSL) for â€Å" destruction mile” broadband irritate. • Providing information, tele converses (VoIP) and IPTV work (triple play). • Providing a source of Internet connectivity as part of a business pertina urban center plan. Internet feeler WiMAX digest provide at-home or quick Internet gravel across whole cities or countries. In many cases this has resulted in competition in markets which typically merely had attack by dint of an existing incumbent DSL (or similar) floozy.\r\nAdditionally, given the relatively low represents associated with the deployment of a WiMAX nedeucerk (in comparison with 3G, HSDPA, xDSL, HFC or FTTx), it is now economically viable to provide last-mile broadband Internet vex in remote locations. Backhaul Mobile WiMAX was a substitute nominee for cellular phone technologies such as GSM and CDMA, or burn down be use as an overlay to sum up cogency. Fixed WiMAX is also considered as a tuner backhaul technology for 2G, 3G, and 4G ne iirks in some(prenominal) developed and exploitation nations. [7][8] In trade union America, backhaul for urban operations is typically provided via one or more blur wire line connections, whereas remote cellular operations atomic number 18 sometimes bac khauled via study planet.\r\nIn other offices, urban and rural backhaul is usually provided by microwave oven cogitate. (The exception to this is where the network is operated by an incumbent with ready ingress to the copper network. ) WiMAX has more substantial backhaul bandwidth requirements than legacy cellular applications. Consequently the use of receiving set microwave backhaul is on the rise in pairing America and existing microwave backhaul links in all contri saveions atomic number 18 universe upgraded. [9] Capacities of in the midst of 34 Mbit/s and 1 Gbit/s [10] be routinely beingness deployed with latencies in the order of 1 M. S. In many cases, operators argon aggregating sites employ wireless technology and then presenting traffic on to fiber networks where convenient. Triple-play\r\nWiMAX supports the technologies that make triple-play service offerings possible (such as Quality of assistant and Multicasting). On May 7, 2008 in the United State s, flair Nextel, Google, Intel, Comcast, Bright House, and Time Warner announced a pooling of an average of 120  megacycle of spectrum and merged with Clear wire to market the service. The impudent company hopes to benefit from combined operate offerings and network resources as a jumping-off place past its competitors. The cable companies will provide media services to other partners dapple gaining access to the wireless network as a Mobile virtual network operator to provide triple-play services. Some analysts questioned how the deal will work out: Although fixed- diligent onvergence has been a know factor in the industry, prior attempts to form partnerships among wireless and cable companies work loosely failed to lead to significant benefits to the participants. new(prenominal) analysts topographic point out that as wireless progresses to higher(prenominal)(prenominal) bandwidth; it inevitably competes more unionizely with cable and DSL, inspiring competitors into c ollaboration. in addition, as wireless broadband networks grow denser and routine habits shift, the need for change magnitude backhaul and media service will accelerate, therefore the opportunity to leverage cable assets is expected to increase. Deployment • WiMAX access was apply to serve with communications in Aceh, Inthroughsia, after the tsunami in December 2004.\r\nAll communication infrastructures in the bailiwick, other than novice piano tuner, was destroyed, making the survivors unable to communicate with throng external the disaster atomic number 18a and vice versa. WiMAX provided broadband access that helped regenerate communication to and from Aceh. • WiMAX hardw atomic number 18 was donated by Intel skunk to assist the Federal communications Commission (FCC) and FEMA in their communications efforts in the areas affected by Hurricane Katrina. [11] In practice, volunteers used mainly ego-healing mesh, vowelize over Internet Protocol (VoIP), and a orbiter uplink combined with Wi-Fi on the local link. Connecting [pic] A WiMAX USB modem for runny internet\r\nDevices that provide connectivity to a WiMAX network are cognise as the â€Å" indorser unit” (SU). portable units allow in handsets (similar to cellular smart phones); PC peripherals (PC Cards or USB dongles); and embedded devices in laptops, which are now forthcoming for Wi-Fi services. In addition, there is much emphasis by operators on consumer electronics devices such as clear rein consoles, MP3 p horizontal surfaces and similar devices. WiMAX is more similar to Wi-Fi than to other 3G cellular technologies. The WiMAX Forum website provides a listing of certified devices. However, this is not a end up list of devices on tap(predicate) as certified modules are embedded into laptops, MIDs (Mobile Internet devices), and other private labeled devices. Gateways\r\nWiMAX gateway devices are available as both interior and outdoor versions from several manuf acturers. Many of the WiMAX gateways that are offered by manufactures such as Alvarion, Airspan, ZyXEL, Huawei, Motorola, and kelvin Packet are stand-alone self-install indoor(prenominal)(a) units. Such devices typically sit secure the customers window with the scoop out betoken, and provide: • An coordinated Wi-Fi access point to provide the WiMAX Internet connectivity to four-fold devices throughout the home or business. • Ethernet ports to connect directly to a estimator or DVR instead. • One or two analog telephone jacks to connect a land-line phone and take emolument of VoIP.\r\nIndoor gateways are convenient, but radio losses mean that the contributor may need to be significantly impendent to the WiMAX groundwork office than with professionally-installed external units. outdoorsy units are roughly the size of a laptop PC, and their adroitness is comparable to the installation of a residential satellite dish. A higher-gain directional outdoor unit will generally result in greatly increase range and through regurgitate but with the overt loss of practical mobility of the unit. outside modems [pic] External USB modem by Yota marketing in Russia, 2010 USB can provide connectivity to a WiMAX network through what is called a dongle. Generally these devices are connected to a notebook or net book computer.\r\nDongles typically score omni directional antennae which are of cut down-gain compared to other devices; as such these devices are best used in areas of good insurance insurance reportage. Mobile phones HTC announced the offshoot WiMAX enabled mobile phone, the Max 4G, on November 12, 2008. The device was only(prenominal) available to certain markets in Russia on the Yota network. HTC and sprint Nextel released the due south WiMAX enabled mobile phone, the EVO 4G, March 23, 2010 at the CTIA conference in Las Vegas. The device, made available on June 4, 2010, is commensurate of both EV-DO(3G) and WiMAX(4G) as so und as simultaneous selective information & voice sessions. A number of WiMAX Mobiles are expected to hit the US market in 2011. skillful nformation |[pic] |It has been suggested that this article or section be merged into IEEE 802. 16 . (Discuss Proposed since August 2011. | The IEEE 802. 16 Standard WiMAX is swinishd upon IEEE Std 802. 16e-2005, authorize in December 2005. It is a supplement to the IEEE STD 802. 16-2004and so the actual standard is 802. 16-2004 as amend by 802. 16e-2005. Thus, these particular propositionations need to be considered together. IEEE 802. 16e-2005 improves upon IEEE 802. 16-2004 by: • Adding support for mobility (soft and hard handover between groundwork localises). This is seen as one of the most principal(prenominal) aspects of 802. 16e-2005, and is the very basis of Mobile WiMAX. scaling of the Fast Fourier transform (FFT) to the maneuver bandwidth in order to keep the immune carrier lay constant across varied epithelial duct bandwidths (typically 1. 25  megacycle per second, 5 megahertz, 10 MHz or 20 MHz). Constant carrier set results in higher spectrum skill in wide channels, and a cost reduction in narrow channels. Also known as Scalable OFDMA (SOFDMA). Other bands not multiples of 1. 25 MHz are define in the standard, but because the allowed FFT subcarrier add up are only 128, 512, 1024 and 2048, other absolute frequency bands will not render barely the same carrier spacing, which might not be optimal for implementations. Carrier spacing is 10. 94 kHz. • Advanced antenna mixture schemes, and hybrid automatic repeat-request (HARQ) • Adaptive communicate aerial musical arrangements (AAS) and MIMO technology Denser sub-channelization, thereby improving indoor penetration • Introducing Turbo Coding and Low-Density affinity Check (LDPC) • Introducing downlink sub-channelization, allowing administrators to trade reportage for capacity or vice versa à ¢â‚¬Â¢ Adding an extra Quos class for VoIP applications. SOFDMA (used in 802. 16e-2005) and OFDM256 (802. 16d) are not congenial thus equipment will hit to be replaced if an operator is to move to the later standard (e. g. , Fixed WiMAX to Mobile WiMAX). Physical layer The original version of the standard on which WiMAX is thaw-based (IEEE 802. 16) specified a somatogenetic layer operating in the 10 to 66 gigahertz range. 802. 16a, updated in 2004 to 802. 16-2004, added specifications for the 2 to 11 GHz range. 802. 16-2004 was updated by 802. 6e-2005 in 2005 and uses scalable fresh frequency- theatrical role multiple access (SOFDMA) as opposed to the fixed orthogonal frequency-division multiplexing (OFDM) version with 256 sub-carriers (of which 200 are used) in 802. 16d. More advanced versions, including 802. 16e, also bring multiple antenna support through MIMO (See WiMAX MIMO). This brings potential benefits in terms of insurance coverage, self installation, power co nsumption, frequency re-use and bandwidth efficiency. WiMax is the most energy-efficient pre-4G proficiency among LTE and HSPA+. MEDIA ACCESS CONTROL, mackintosh (data link) layer The WiMAX mack uses a scheduling algorithmic rule for which the subscriber grade needs to compete only once for initial entry into the network. afterwards network entry is allowed, the subscriber station is allocated an access slot by the base station.\r\nThe time slot can enlarge and contract, but remains assigned to the subscriber station, which means that other subscribers cannot use it. In addition to being stable downstairs overload and over-subscription, the scheduling algorithm can also be more bandwidth efficient. The scheduling algorithm also allows the base station to control Quality of service (Quos) parameters by balancing the time-slot assignments among the application needs of the subscriber station. Deployment As a standard mean to satisfy needs of next-generation data networks (4G), W iMAX is sumptuous by its dynamic burst algorithm modulation adaptive to the physical environment the RF signal travels through. Modulation is elect to be more apparitionally efficient (more bits per OFDM/SOFDMA sign).\r\nThat is, when the bursts sire a high signal authority and a high carrier to stochasticity plus interference ratio (CINR), they can be more easily decoded using digital signal bear upon (DSP). In contrast, operating in less fountainhead-to-do environments for RF communication, the system automatically locomote down to a more big-chested mode (burst profile) which means a couple of(prenominal)er bits per OFDM/SOFDMA symbol; with the proceeds that power per bit is higher and therefore simpler accurate signal trespass can be performed. Burst profiles are used inverse (algorithmically dynamic) to low signal attenuation; meaning throughput between clients and the base station is determined largely by distance.\r\nMaximum distance is achieved by the use of the most robust burst shot; that is, the profile with the largest MAC frame tryst trade-off requiring more symbols (a larger function of the MAC frame) to be allocated in transmitting a given amount of data than if the client were imminent to the base station. The clients MAC frame and their individual burst profiles are defined as intumesce as the specific time allocation. However, even if this is done automatically then the practical deployment should lift high interference and multipath environments. The reason for which is simply that too much interference causes the network to function poorly and can also misrepresent the capability of the network.\r\nThe system is composite to deploy as it is necessary to traverse not only the signal strength and CINR (as in systems like GSM) but also how the available frequencies will be dynamically assigned (resulting in dynamic changes to the available bandwidth. ) This could lead to cluttered frequencies with slow response times or l ost frames. As a result the system has to be initially designed in consensus with the base station product team to accurately project frequency use, interference, and general product functionality. The Asia-Pacific region has surpassed the North American region in terms of 4G broadband wireless subscribers. in that respect were almost 1. 7 trillion pre-WIMAX and WIMAX customers in Asia †29% of the overall market †compared to 1. 4 million in the the States and Canada. [19] Spectrum allocation\r\n there is no logical global licensed spectrum for WiMAX, however the WiMAX Forum has published three licensed spectrum profiles: 2. 3 GHz, 2. 5 GHz and 3. 5 GHz, in an effort to drive standardization and settle cost. In the USA, the biggest segment available is around 2. 5 GHz,[21] and is already assigned, primarily to Sprint Nextel and Clear wire. Elsewhere in the world, the most-likely bands used will be the Forum approved ones, with 2. 3 GHz probably being mos t important in Asia. Some countries in Asia like India and Indonesia will use a mix of 2. 5 GHz, 3. 3 GHz and other frequencies. Pakistans Wateen Telecom uses 3. 5 GHz. Analog TV bands (700 MHz) may kick the bucket available for WiMAX usage, but await the complete roll out of digital TV, nd there will be other uses suggested for that spectrum. In the USA the FCC sell for this spectrum began in January 2008 and, as a result, the biggest share of the spectrum went to Verizon wireless and the next biggest to AT. [22] Both of these companies consume say their intention of supporting LTE, a technology which competes directly with WiMAX. EU commissioner Viviane Reding has suggested re-allocation of 500â€800 MHz spectrum for wireless communication, including WiMAX. [23] WiMAX profiles define channel size, TDD/FDD and other necessary attributes in order to have inter-operating products. The current fixed profiles are defined for both TDD and FDD profiles.\r\nAt this p oint, all of the mobile profiles are TDD only. The fixed profiles have channel sizes of 3. 5 MHz, 5 MHz, 7 MHz and 10 MHz. The mobile profiles are 5 MHz, 8. 75 MHz and 10 MHz. (Note: the 802. 16 standard allows a far wider sort of channels, but only the higher up subsets are supported as WiMAX profiles. ) Since October 2007, the Radio communication Sector of the International telecom articulation (ITU-R) has decided to involve WiMAX technology in the IMT-2000 set of standards. This enables spectrum owners (specifically in the 2. 5-2. 69 GHz band at this stage) to use WiMAX equipment in any country that recognizes the IMT-2000. Spectral efficiency\r\nOne of the significant advantages of advanced wireless systems such as WiMAX is spectral efficiency. For example, 802. 16-2004 (fixed) has a spectral efficiency of 3. 7 (bit/s)/Hertz, and other 3. 5â€4G wireless systems offer spectral efficiencies that are similar to inwardly a few tenths of a share. The notable advantage of WiMAX comes from combining SOFDMA with smart antenna technologies. This multiplies the trenchant spectral efficiency through multiple reuse and smart network deployment topologies. The direct use of frequency domain ecesis simplifies designs using MIMO-AAS compared to CDMA/WCDMA methods, resulting in more utilitarian systems.\r\nInherent Limitations WiMAX cannot deliver 70 Mbit/s over 50 kilometers (31 miles). Like all wireless technologies, WiMAX can operate at higher bitrates or over eternal distances but not both. Operating at the maximum range of 50 km (31 miles) increases bit error rate and thus results in a much lower bitrate. Conversely, reducing the range (to at a lower place 1 km) allows a device to operate at higher bitrates. A city-wide deployment of WiMAX in Perth, Australia exhibit that customers at the cell-edge with an indoor Customer-premises equipment(CPE) typically find oneself speeds of around 1â€4 Mbit/s, with users clo ser to the cell tower obtaining speeds of up to 30 Mbit/s.\r\nLike all wireless systems, available bandwidth is shared between users in a given radio sector, so military operation could deteriorate in the case of many active users in a angiotensin converting enzyme sector. However, with adequate capacity planning and the use of WiMAXs Quality of Service, a minimum guaranteed throughput for each subscriber can be put in place. In practice, most users will have a range of 4-8 Mbit/s services and additional radio post-horses will be added to the base station to increase the number of users that may be served as required. Silicon implementations [pic] Picture of a WiMAX MIMO board A number of specialized companies produced baseband ICs and integrated RFICs for WiMAX Subscriber Stations in the 2. 3, 2. 5 and 3.  GHz band (refer to ‘Spectrum allocation above). These companies admit but not limited to Beceem, Sequans and PicoChip. Intel Corporation is a leader in promo ting WiMAX, but has limited its WiMAX chipset development and instead chosen to invest in these specialized companies producing te compatible with the various WiMAX deployments throughout the globe. equivalence Comparisons and confusion between WiMAX and Wi-Fi are snitch because both are cerebrate to wireless connectivity and Internet access. • WiMAX is a long range system, blanket many kilometres, that uses licensed or unlicensed spectrum to deliver connection to a network, in most cases the Internet. Wi-Fi uses unlicensed spectrum to provide access to a local network. • Wi-Fi is more popular in end user devices. • Wi-Fi runs on the Media Access Controls CSMA/CA protocol, which is connectionless and dispute based, whereas WiMAX runs a connection-oriented MAC. • WiMAX and Wi-Fi have quite different quality of service (Quos) mechanisms: o WiMAX uses a Quos mechanism based on connections between the base station and the user device. to each one connectio n is based on specific scheduling algorithms. o Wi-Fi uses contention access †all subscriber stations that invite to pass data through a wireless access point (AP) are competing for the APs attention on a hit-or-miss interrupt basis.\r\nThis can cause subscriber stations distant from the AP to be repeatedly interrupted by closer stations, greatly reducing their throughput. • Both 802. 11 (which includes Wi-Fi) and 802. 16 (which includes WiMAX) define Peer-to-Peer (P2P) and ad hoc networks, where an end user communicates to users or servers on another topical anesthetic Area interlocking (LAN) using its access point or base station. However, 802. 11 supports also direct ad hoc or peer to peer networking between end user devices without an access point while 802. 16 end user devices must be in range of the base station. Although Wi-Fi and WiMAX are designed for different situations, they are complementary.\r\nWiMAX network operators typically provide a WiMAX Subscriber Unit which connects to the metropolitan WiMAX network and provides Wi-Fi within the home or business for local devices (e. g. , Laptops, Wi-Fi Handsets, smart phones) for connectivity. This enables the user to place the WiMAX Subscriber Unit in the best reception area (such as a window), and understood be able to use the WiMAX network from any place within their residence. Background Seven major division is chthonic coverage of Banglalion ut not fully,Savar has been believed as one of the major region . now information and possibilities of svar are subject to look at here earlier taking any major decision by Banglalion.\r\nSavar has 13 Unions/Wards, 350 Mauzas/Mahallas, and 321 villages. The municipal area (Savar Town) consists of 9 wards and 55 mahallas. The area of the townsfolk is 24. 1 km?. It has a community of 124885; male 53. 03%, female 46. 97%; creation density per km? of 5182. Savar thana was established in 1912 and was turned into an upazila in 1983. Agriculture and manufacturing are the two major economic sectors in Savar. The main crops grown here are Paddy, Jute, peanut, onion, garlic, chilli and other vegetables. The extinct or nearly extinct crops in the region are Aus paddy, Asha Kumari paddy, sesame, linseed, kali mator, randhuni saj, mitha saj, kaun and mas kalai.\r\nThe main fruits urbane here are Jackfruit, mango, olive, pa softena, guava, kamranga, berry and banana. on that point are 181 combined fisheries, dairies and poultries Dairy, 5 hatcheries, 209 poultries, and 1319 fisheries. Manufacturing facilities include Ceramic industry, beverage industry, press and publication, garments industry, tail ware, jute mills, textile mills, printing and dying factory, transformer industry, railway car industry, biscuit and bread factory, pharmaceutical industry, guck factory, brick field, cold storage, welding, plant nursery, etc. Bangladesh Export Processing Zone is located in this upazila. The Cottage industry includes 8 Weaving, cytosine goldsmith and 29 others workshops.\r\nThe main exports are Jackfruit, pa feea, flower, sapling, dairy products, meat, transformer, fabrics, dye, medicine, readymade garments, electronics and electric goods, shoe, brick, sweetmeat etc. there are 62 km of pucca, 56 km of semi pucca, 562 km of bumble road; and 50 km of highway. Transports used here include the traditional (and extinct or nearly extinct) Palanquin, bullock tangle and horse carriage as well as modern day vehicles. there are 14 regular Hats and bazars here. note bazars are Savar, Nabinagar, Amin Bazar, Balibhadra and Bagbari Bazar. Noted hats include Ashulia, Savar, Shimulia, Kathgara, Sadullapur, Nayar hat (with adjoined bazar), and Vhakurar Hat. Prominent fairs include Darogali Bayati Mela (Nayarhat), Bahattar Prahar mela (Savar), Ghora Pirer Mela (Nalam), Muharram Mela (Katlapur) and Pawsh Mela (Dhamsona).\r\nSeveral Hindi families played a critical role in the development of the township dur ing the British Raj in the 19th and startle half of the 20th century. After partition of India in 1947, the Hindu influence in the area waned following the departure of many bighearted Hindu families. The 1960s saw the makeup of some important institutions, including a dairy farm and a University in the area. Con before long, commie politics was on the rise in the area. However, this was replaced with Bengali nationalist zeal, when the Awami group banter won the 1970 election in this constituency. In 1975, Savar came to the blaze when the Maoist leader Shiraj Shikdar was secretly rack and executed at Savar cantonment.\r\nSavar was politically important to the military dictators of the mid-1970s and 80s, as the cantonment stock-taking here was the closest one outside the capital. From the 1990s to mid-2000s, the Bangladesh Nationalist Party candidate has been routinely elected to parliament from this constituency. However, Awami League and other parties; Communist Party of B angladesh, Bangladesher Samajtantrik Dal, Workers Party(Menon), National Awami Party, Sammobady Dal (including several Islamist ones) continue to have grassroots presence. The general election at the end of 2008 saw an Awami League candidate elected to parliament from this constituency. Jahangirnagar University and a few colleges in the area serve as a hotbed of active student politics and strife.\r\nForeign dignitaries customarily visit Savar as a part of their trip to Bangladesh to pay respect to the martyrs of 1971 a Savar is the home of Jahangirnagar University, a Public University of Bangladesh and only University for full student residence facilities which is famous for its scenic violator and as a prime finis for the Siberian migratory birds during winter. There are many other important institutions in Savar. The 9th Division Army Cantonment is located here. There is a Military Firm and Govt Dairy Firm Beside Jahangirnagar University. BPATC training center (Public Administr ation Training Centre), the only training centre for the public service commissioned officers in Bangladesh, is situated in Savar. Radio Bangladesh (Bangladesh Betar) employers Residence and The Transmission Zone with huge Transmission Setup. HPT-1; high power transmission, HPT-2 etc. ). Two Largest entertainment theme parks of Bangladesh namely â€Å"Fantasy Kingdom” and â€Å"Nondon Park” are also located here. Fantasy Kingdom is situated in Jamgora Bazar and Nondon Park is situated in Jirani. BKSP, Bangladesh Krira Shiksha Pratisthan, the only national sports institute of Bangladesh is also situated in Jirani Bazar, Savar. capital of Bangladesh Export processing Zone, DEPZ is also situated in this upazila. There are 318 Mosques, 8 churches and 68 other religious institutions, most noted of which are Jahangirnagar University and Savar Dairy Farm Mosques, Savar Baptist Church, Savar Daskinpara Harir Akhra Temple and Panchabati Ashram Temple.\r\nThere are 2 universitie s, 5 colleges, 5 school and colleges, 38 high schools, 3 junior high schools, 16 madrasas, 88 government primary schools, 13 non-government primary schools, 12 community schools, 8 satellite schools, and 1 sports institution. Some of the noteworthy institutions are Adhar Chandra High School (established in 1913), Jahangirnagar University (along with its School and College), Gana Bishwabiddalay, Bangladesh Public Administration Training Centre, Bangladesh Krira Shikha Institution, atomic Energy Research Establishment, Satellite principle Receiving Station (Talibabad), National Institute of Biotechnology, Bangladesh descent Research Institute, Savar Youth Training Centre, Brac Training Centre. The locally published newspapers and periodicals are Jagrata Kantha, Savar Barta, Saf Katha, Savar Kantha and Ganabhasa.\r\nThe formally registered cultural and social organizations here include 81 Co-operative societies, 1 childrens organization, 3 hire societies, 5 cinema halls, 5 theatre groups, 1 theatre stage, 3 symphony centre, 5 orphanages, 1 opera company (an indigenous travelling theater troop), 3 womens club, 1 chapter of Bangladesh Mohila Parishad, 2 Amnesty organizations, 1 golf club, 2 entertainment parks. There are numerous other wildcat organizations as well. The operationally important NGOs are brac, asa, proshika, grameen bank, Ganasastha Kendra, World Vision, Swanirvor Bangladesh, VERC, Palli Mangal Karmasuchi, CDD, Adesh, Mother Vision familiarity of Bangladesh (AID FOR EYE DISABLE) etc. The health centers in Savar include 1 Upazila health complex, a combined military hospital (Savar Cantonment), the Korea Bangladesh intimacy Hospital, 7 family planning centers, 2 satellite clinics, and 21 private clinics.\r\nObjectives Broad clinical • To find out the prospects of wimax industry and Banglalion in Savar. Specific objective • To know astir(predicate) product cerebrate prospects of Wimax and Banglalion • To know about price rel ated prospects of Wimax and Banglalion • To know about Distribution related prospects of Wimax and Banglalion • To know about promotion related prospects of Wimax and Banglalion Scope and limitations We could have conduct vast survey if we had enough members and other supports. If we could have a voice of Banglalion communication would be easier with sample as they could have all their answers Limitations we faced are Time constraint • Insufficient research lab facilities • Restrictions when entering several offices • Lack of cooperativeness by the authority Methodology The data is collected from primary and secondary source. To find out the primary data we have done a survey in savar and also made an informal converse with some local passel. We also had to use the Secondary source for company profile. We visited their website and some other websites for relevant information. And to analyze we used SPSS 12 for statistical analysis. Company overview Banglalion Communications Ltd is a private limited company incorporated in Bangladesh on 5 Nov 2008 under the Companies Act, 1994.\r\nThe company obtained license from Bangladesh Telecommunication regulative Commission (BTRC) to operate wideband Wireless Access (BWA) services countrywide using WiMAX technology in 18 November 2008. Augere Wireless Broadband Bangladesh Ltd yesterday open uped the much-waited wireless broadband service through WiMax in some designated areas in capital of Bangladesh. Augere, one of the two WiMax licensees, is the first company in Bangladesh to launch such service under the leaf blade name ‘Banglalion. Augere is initially offering two packages. Customer will have to pay Tk 3,400 a month for the Banglalion 512 kbps package. The monthly fight for the Qubee 1 Mb has been fixed at Tk 6,200, while the modem price for both the packages is Tk 7,000.\r\nInitially, the service was available for businesses and residential customers in Gulshan, Banani, Baridhara, Mirpur and Uttara. Service will be available across Bangladesh soon. WiMax is a technology that provides wireless transmission of data using a variety of transmission modes from point-to-multipoint links to portable and fully mobile internet access. The technology supports meridian download rates of up to 46 Mbps and peak uplink rates of up to 14 Mbps. Jerry Mobbs, chief executive officer of Augere Bangladesh, Russell T Ahmed, chief marketing officer, were present at the launching ceremony. Augere also unveiled a Flagship Store at Gulshan to provide 24-hour customer services.\r\nThree bidders — BanglaLion Communication, BRAC BD Mail Network Ltd and Augere Wireless Broadband Bangladesh Ltd — won the WiMax licences through an auction organised by the Bangladesh Telecommunication Regulatory Commission (BTRC) in September last year. However, BRAC later refused to take the licence. UK-based Augere Holdings owns 60 percent of Augere Wireless Broadband Bangladesh L td along with two local companies. Teleport Bangladesh owns 30 percent and Aamra Resources Ltd owns the remaining 10 percent. Banglalion provides broadband internet services to residential and commercial users in Bangladesh using WiMAX technology. We understand, that consumer and businesses in Bangladesh need and wishing faster, accessible, and affordable broadband internet service and we are working hard to meet that.\r\nWe are a new company with Integrity, Dynamism, Commitment and Innovation who continuously developing our infrastructure starting in Dhaka and some major cities, thus transport the whole country under coverage. Banglalion currently covers 8 divisional cities Dhaka, Narayanganj, Chittagong, Sylhet, Rajshahi, Khulna, Rangpur & Barisal with hopes of cover all the major areas of Dhaka city by the end of 2010, entire Dhaka city by second thread of 2011, and the entire country by the second dirt of 2013. Banglalion has already made a presence in Chittagong by c overing some major areas in the city with about 14 BTS. Meantime, network rollout in other major cities such as: Munshiganj, Gazipur, Mymensingh, Comilla, Noakhali, Laxmipur, Satkhira, Bogra, and Coxs Bazar are about to begin.\r\nThese cities and peripheries are expected to be under the coverage of BanglaLion by the end of 2nd trace 2012; BanglaLion plans to bring most of the areas of the country under its seamless coverage. As part of the coverage plan, BanglaLion has already installed & commissioned 35 BTSs. With these 35 BTSs, BanglaLion plans to cover the key areas of Dhaka by end of December 2009. By the world-class prat of 2010, BanglaLion plans to bring the whole Dhaka city and it’s wider periphery under coverage by installing three hundred BTSs. Meantime, network rollout in other major cities such as; Chittagong, Sylhet, Khulna, Rajshahi, Barisal are about to begin. These cities and peripheries are xpected to be under the coverage of BanglaLion coverage by th e 3rd quarter of 2010 and by the end of 2nd quarter 2011, BanglaLion plans to bring most of the areas of the country under its seamless coverage Right now you can find our partial coverage in the following locations in Dhaka City: Motijheel ,Chankherpul, Nakhal Para, Banani,Uttara,Mohakhali, Shyamoli,Mouchak,Central Road ,Dhanmondi,Gulshan Lalmatia Mohammadpur Badda TikatoliMugda Para/Bashab,Nikunja,Kochukhet,Baridhara (DOHS),Rampura/Banasree Result and Discussion Product related discussion Statistics | |Wimax Industry | |. 031 |4 | Reliability scrutiny means how reliable the responses are but here value of alpha should have been around . or more but still it is positive and after deleting two negative value we found that the responses are not that reliable but we can be positive about the responses. price related statistics Statistics | |Prepaid Charges|prepaid Charges|Charges of |B. p worth the | accessibility | | | | |broadband providers|charges | | |N | reasonable | speed of light | ascorbic acid | degree centigrade | degree centigrade | |Median |4. 00 |4. 00 |2. 00 |2. 00 |5. 0 | | system |5 |5 |2 |2 |5 | The table indicate that prepaid charges are reasonable and as well as postpaid charges,but charges of broadband providers could not satisfy the subscribers as thir response more often than not said they dis go over and on avegare they are disagre and median is once more dis arrest. expenditure related Reliability statistics |Cronbachs important |N of Items | |. 276 |4 | Here after removing one negative value we can be positive that the answers are reliable although value of alpha is below standard. Distribution related Statistics | handiness | burden payment |Customer grapple | |N | sound | light speed | deoxycytidine monophosphate | light speed | | | lacking(p) |4 |4 |4 | |Mean |4. 48 |4. 21 |3. 70 | |Median |5. 00 |4. 00 |4. 00 | | flair |5 |4 |3 | Maximum peck score that they insufficiency nick card of prepaid Banglalion available in mobile and telecoms shop and they strongly adjudged in the main and on average they are agreed or strongly agreed They wishing to pay bills from local telecom shops as rear response was between the ranges of agree and strongly agree.\r\nAlong with online customer do by service people want customer business centre, but many stayed achromatic in this regard perhaps they want the service to get experienced first then they will may ring about customer premeditation. Reliability statistics |Cronbachs Alpha |N of Items | |. 147 |3 | Again we can be positive about the respondents as we got a positive value of cronbachs alpha and it would have been better if it would show . 5 or above but still we will be positive. promotion related statistics | | script of mouth | |. 111 |4 | Promotion related responses are positive again and though . 5 or above value is still missing but we can be positive about the responses. Findings People of Savar will gladly encounter wimax industry as they have lots of institutes and business and education is rich in number according to census board. • local anesthetic broadband providers could not provide good enough service as they do not take prompt performance when they get any complaints and that do not give connection during weather hap and even in case of soggy rainfall • Surprises motivate customers but broadband providers do not provide that and the business is based on dealership so there is no formal system is followed • Promotion of banglalion made good impact on them they heard through name of mouth and they and they are pleased with media motion-picture show that indicates no promotional dodge will be needed to follow especially for savar. Social network and online income is the craze among the youth and Banglalion targeted that while promotion their product. • Banglalion gives surprises and free usage and that is not provided by broadband providers and free usage is demanded by the customers t hat means no other treatment would be needed. • Banglalion distributes scratch cards in local telecommunication shops to make it available again people of Savar want these this way • As all the information’s showed positive responses and all the strategy followed by Banglalion matched there are lots of possibilities in Savar • Demographic information shows positive result too • hardship of broadband providers is creating a chance to grab a huge market. Conclusion and Recommendation\r\nBanglaion has all they need to expand their service and the people of savar and its infrastructure development are favorable too. Banglalion should not change its promotional and distributional strategies as they would need time and fund for that but they should design plans for savar. Savar is such an area where tower for network coverage for wimax service has not been established yet. So Banglalion should be the pioneer is Savar before competitors fill the gap. Banglal ion’s marketing strategy has worked well in Savar as they know the brand as a well-known one. Its invent of mouth has reached to a large market so it should continue with its service consistently.\r\nPrice has been important factor for choosing a brand over competitor as Banglalion provides many packages customer can fine tune their choices and price should not be increased and it should continue its strategy of giving free usage Distribution system and strategy has got positive response and local telecommunication shops have been proved as useful tool. Customer did not emphasize on customer care centre so that indicate establishment of network could be started first. Later on customer care may be established. Appendix Statistics | |Wimax Industry |Preferences |Staying Home |Online Income | | well-grounded | combine |47 |45. 2 |47. 0 |47. 0 | | |powerfully agree |53 |51. 0 |53. 0 | light speed. | | | occur |100 |96. 2 |100. 0 | | | abstracted | dodge |4 |3. 8 | | | | organic |104 |100. 0 | | | Preferences | | frequence | portion | logical portion | additive share | | legitimate | deaf(p) |17 |16. 3 |17. 0 |17. 0 | | | moderate |40 |38. 5 |40. 0 |57. | | |powerfully agree |43 |41. 3 |43. 0 |100. 0 | | | thorough |100 |96. 2 |100. 0 | | | abstracted | dodging |4 |3. 8 | | | | impart |104 |100. 0 | | | Online Income | | absolute frequency | percent | logical part | cumulative per centum | | reasoned | take issue |12 |11. 5 |12. |12. 0 | | |achromatic |20 |19. 2 |20. 0 |32. 0 | | | equalise |34 |32. 7 |34. 0 |66. 0 | | |powerfully agree |34 |32. 7 |34. 0 |100. 0 | | | list |100 |96. 2 |100. 0 | | | missing | body |4 |3. 8 | | | | match |104 |100. | | | Social Network | |Frequency | portion | logical part |Cumulative pct | |Valid | immaterial |14 |13. 5 |14. 0 |14. 0 | | | suss out |46 |44. 2 |46. 0 |60. 0 | | | potently agree |40 |38. 5 |40. 0 |100. 0 | | | arrive |100 |96. 2 |100. 0 | | | missing | ashes |4 |3. | | | | perfect |104 |100. 0 | | | Down load | |Frequency | part |Valid per centum |Cumulative percentage | |Valid |achromatic |1 |1. 0 |1. 0 |1. 0 | | |Agree |49 |47. 1 |49. 0 |50. 0 | | |Strongly agree |50 |48. 1 |50. 0 |100. 0 | | | get |100 |96. 2 |100. | | | lacking(p) |System |4 |3. 8 | | | | get along |104 |100. 0 | | | Statistics | |Prepaid Charges|Postpaid Charges|Charges of |B. p worth the |Availability | | | | |broadband providers|charges | | |N |Valid |100 |100 |100 |100 | |Median |4. 00 |4. 00 |2. 00 |2. 00 |5. 0 | | sense modality |5 |5 |2 |2 |5 | Prepaid Charges | |Frequency | percent |Valid share |Cumulative percentage | |Valid | discord |8 |7. 7 |8. 0 |8. 0 | | |Neutral |20 |19. 2 |20. 0 |28. 0 | | |Agree |29 |27. 9 |29. 0 |57. 0 | | |Strongly agree |43 |41. 3 |43. |100. 0 | | |Total |100 |96. 2 |100. 0 | | |Missing |System |4 |3. 8 | | | |Total |104 |100. 0 | | | Postpaid Charges | |Frequency | share |Valid share |Cumulative per centum | |Valid | take issue |9 |8. 7 |9. 0 |9. 0 | | |Neutral |22 |2 1. |22. 0 |31. 0 | | |Agree |33 |31. 7 |33. 0 |64. 0 | | |Strongly agree |36 |34. 6 |36. 0 |100. 0 | | |Total |100 |96. 2 |100. 0 | | |Missing |System |4 |3. 8 | | | |Total |104 |100. 0 | | | Charges of broadband providers |Frequency |Percent |Valid Percent |Cumulative Percent | |Valid |Strongly differ |24 |23. 1 |24. 0 |24. 0 | | | dissent |42 |40. 4 |42. 0 |66. 0 | | |Neutral |21 |20. 2 |21. 0 |87. 0 | | |Agree |6 |5. 8 |6. 0 |93. 0 | | |Strongly agree |7 |6. 7 |7. 0 |100. 0 | | |Total |100 |96. 2 |100. | | |Missing |System |4 |3. 8 | | | |Total |104 |100. 0 | | | BP worth the charges | |Frequency |Percent |Valid Percent |Cumulative Percent | |Valid |Strongly disagree |26 |25. 0 |26. 0 |26. 0 | | |Disagree |48 |46. 2 |48. 0 |74. 0 | | |Neutral |16 |15. |16. 0 |90. 0 | | |Agree |5 |4. 8 |5. 0 |95. 0 | | |Strongly agree |5 |4. 8 |5. 0 |100. 0 | | |Total |100 |96. 2 |100. 0 | | |Missing |System |4 |3. 8 | | | |Total |104 |100. 0 | | | Availability |Frequency |Percent |Valid Percent | Cumulative Percent | |Valid |Disagree |1 |1. 0 |1. 0 |1. 0 | | |Neutral |4 |3. 8 |4. 0 |5. 0 | | |Agree |41 |39. 4 |41. 0 |46. 0 | | |Strongly agree |54 |51. 9 |54. 0 |100. 0 | | |Total |100 |96. 2 |100. 0 | | |Missing |System |4 |3. | | | |Total |104 |100. 0 | | | Statistics | |Availability |Bill payment |Customer care | |N |Valid |100 |100 |100 | | |Missing |4 |4 |4 | |Mean |4. 48 |4. 21 |3. 70 | |Median |5. 00 |4. 00 |4. 0 | |Mode |5 |4 |3 | Bill payment | |Frequency |Percent |Valid Percent |Cumulative Percent | |Valid |Strongly disagree |1 |1. 0 |1. 0 |1. 0 | | |Disagree |5 |4. 8 |5. 0 |6. 0 | | |Neutral |8 |7. 7 |8. 0 |14. 0 | | |Agree |44 |42. 3 |44. 0 |58. | | |Strongly agree |42 |40. 4 |42. 0 |100. 0 | | |Total |100 |96. 2 |100. 0 | | |Missing |System |4 |3. 8 | | | |Total |104 |100. 0 | | | Customer care | |Frequency |Percent |Valid Percent |Cumulative Percent | |Valid |Disagree |11 |10. 6 |11. 0 |11. | | |Neutral |37 |35. 6 |37. 0 |48. 0 | | |Agree |23 |22. 1 |23. 0 |71. 0 | | |Strongly agree |29 |27. 9 |29. 0 |100. 0 | | |Total |100 |96. 2 |100. 0 | | |Missing |System |4 |3. 8 | | | |Total |104 |100. 0 | | | Statistics |word of mouth |Media Exposure |Free usage |Weather Hazard | |Valid |Agree |42 |40. 4 |42. 0 |42. 0 | | |Strongly agree |58 |55. 8 |58. 0 |100. 0 | | |Total |100 |96. 2 |100. 0 | | |Missing |System |4 |3. 8 | | | |Total |104 |100. 0 | | | Media Exposure |Frequency |Percent |Valid Percent |Cumulative Percent | |Valid |Strongly disagree |1 |1. 0 |1. 0 |1. 0 | | |Disagree |8 |7. 7 |8. 0 |9. 0 | | |Neutral |12 |11. 5 |12. 0 |21. 0 | | |Agree |34 |32. 7 |34. 0 |55. 0 | | |Strongly agree |45 |43. 3 |45. 0 |100. 0 | | |Total |100 |96. 2 |100. | | |Missing |System |4 |3. 8 | | | |Total |104 |100. 0 | | | Free usage | |Frequency |Percent |Valid Percent |Cumulative Percent | |Valid |Strongly disagree |1 |1. 0 |1. 0 |1. 0 | | |Disagree |5 |4. 8 |5. 0 |6. 0 | | |Neutral |7 |6. |7. 0 |13. 0 | | |Agree |35 |33. 7 |35. 0 |48. 0 | | |Strongly agree | 52 |50. 0 |52. 0 |100. 0 | | |Total |100 |96. 2 |100. 0 | | |Missing |System |4 |3. 8 | | | |Total |104 |100. 0 | | | Weather Hazard |Frequency |Percent |Valid Percent |Cumulative Percent | |Valid |Strongly disagree |40 |38. 5 |40. 0 |40. 0 | | |Disagree |48 |46. 2 |48. 0 |88. 0 | | |Neutral |10 |9. 6 |10. 0 |98. 0 | | |Agree |1 |1. 0 |1. 0 |99. 0 | | |Strongly agree |1 |1. 0 |1. 0 |100. 0 | | |Total |100 |96. 2 |100. | | |Missing |System |4 |3. 8 | | | |Total |104 |100. 0 | | | Surprises by BP | |Frequency |Percent |Valid Percent |Cumulative Percent | |Valid |Strongly disagree |48 |46. 2 |48. 0 |48. 0 | | |Disagree |52 |50. 0 |52. 0 |100. 0 | | |Total |100 |96. 2 |100. | | |Missing |System |4 |3. 8 | | | |Total |104 |100. 0 | | | Action interpreted by BP | |Frequency |Percent |Valid Percent |Cumulative Percent | |Valid |Strongly disagree |37 |35. 6 |37. 0 |37. 0 | | |Disagree |49 |47. 1 |49. 0 |86. 0 | | |Neutral |9 |8. |9. 0 |95. 0 | | |Agree |4 |3. 8 |4. 0 |99. 0 | | |Strongly ag ree |1 |1. 0 |1. 0 |100. 0 | | |Total |100 |96. 2 |100. 0 | | |Missing |System |4 |3. 8 | | | |Total |104 |100. 0 | | | Reliability Statistics Cronbachs Alpha |N of Items | | |-. 038 |6 | | a. The value is negative due t\r\n'