Mark & Spencer Essay Example | Topics and Well Written Essays - 2250 words - 1

Mark & Spencer - Essay ExampleThe analysis has been carried out using Key performance indicators (KPI), which ar essential in determining the nature of performance being shown by the company, has been outlined in the appendices. The respite scorecard and the strategy map formulated can serve as an effective guiding cock for the company, which when followed in a proper way, can be utilized to predict its effective future plan. This instruction contains suitable recommendations based on the key parameters used for the purpose of analysis which can serve as a benchmark for the company to evaluate its performance thereby comparing them to the performance of other fellow organizations. The recommendations made can contribute significantly towards the identification of the companys strength and weaknesses in the HR cleavage and help it to bring about improvements in its financial and non-financial performances. In the end, critical discussion and military rating has been done sugges ting the usage of balanced scorecard analysis and strategy map. Table of Contents 1. Introduction 4 2. Vision and Strategy 4 3. Balanced Scorecard for Marks and Spencer PLC (Human Resource Division) 5 3.1. Financial aspect 5 3.2. Customer perspective 6 3.3. Business Operations perspective 6 3.4. ... Having a widely distributed presence, M&S offers varied line of products to its customers ranging from clothing home ware and food retail (Reuters, 2013). The paper forget conduct a thorough analysis of the human resource division of M&S thereby identifying its vision and strategy. In addition to that, a balance scorecard and strategy map will be formulated from the Human Resource Division perspective depicting the alignment between the strategies adopted and their significance towards the companys goals and targets. 2. Vision and Strategy The HR team of M&S deals with masses side of the organization which adheres to find the right mix of talented people to join them and then ensur ing their felicity & growth alongside the growth of the company (Marks and Spencer, 2013). Their vision is to employ a rigid and disciplined workforce where the leadership team along with the workforce will ensure that all their tasks are directed towards the attainment of the strategic objectives (Marks and Spencer, 2013). Their focus lies in making the workforce understand their strategy, embrace it and motivate them towards supporting strategy execution. In addition, they also want to ensure the integration of a competent workforce (especially people property the key positions) and imparting them the necessary knowledge and skills through various training programs whereby, the workforce can be of significant contribution towards achieving sustainable success (Huselid, 2005b). The strategies of M&Ss human resource division can be best explained by the HR architecture that they follow. Employing the right mix of qualified HR personnel whose competencies can be aligned to the nee ds of the business (Marks and Spencer, 2013).